Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, register your business, or contact us for support. This includes business name, registration details, GST/PAN information, contact details, and transaction history.

2. How We Use Your Information

We use the information we collect to:

• Verify your business identity and compute your Dotko Trust Score
• Provide, maintain, and improve our trust infrastructure services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with verified business partners within the Dotko ecosystem only as necessary to provide our services. We may disclose your information if required by law or to protect the rights and safety of our users.

4. Data Security

We implement bank-grade encryption and industry-standard security measures to protect your information. All data is stored with AES-256 encryption. We regularly audit our security practices to ensure your data remains protected.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by visiting our Delete Account page or contacting us at trust@dotko.in.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

7. Contact Us

For any privacy-related questions or concerns, please contact us at trust@dotko.in.